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What Are The Best Budget Live Virtual Receptionist Options

Published Jul 20, 24
6 min read


OHQ's documents suffice proof of a charge that is payable unless they are shown to be inaccurate. Client will utilize its practical endeavours to alert OHQ of any type of invoice conflict within fourteen (14) days of invoice of a billing, adhering to the process described in Area 15. If Consumer disputes an invoice, the invoice should proceed to be paid on time nevertheless OHQ will certainly attribute or refund Consumer if it is later fairly identified by OHQ or pursuant to the dispute resolution process described in Section 15 that the billing was wrong and the Consumer is qualified to a credit score or refund.

Such revisions may include, without constraint, changes to the quantities of the Membership Charges or Usage Charges for OHQ Paid Services, adjustments to the usage allocations included in the Prices Plans, and discontinuation of Pricing Plans. (a) Each such modification will work after reasonable development composed notice is given to Client (for instance, by being posted to the OHQ Web Site), other than that any type of such revision that affects a Selected Paid Solution will relate to Consumer starting at the beginning of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ offers notification of such revision to Consumer based on Area 16.8.

If Customer does not terminate its use any kind of damaged Selected Paid Service prior to the efficient day of such modification, Consumer will certainly be considered to have actually accepted such alteration relative to such Selected Paid Service. (b) If a Rates Strategy selected by Client is ceased, OHQ will provide Client with sensible breakthrough notification of no less than thirty (30) days and Consumer will be given the alternative of selecting a brand-new Pricing Plan from then-current prices plans provided by OHQ.

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For avoidance of question, this paragraph does not use to changes to the Rate Listing, which are resolved in Section 7 (ai receptionist).1. Client stands for that all information supplied by Customer and its callers to OHQ (consisting of, without constraint, all contact information and information regarding Customer's Charge card) is exact, up-to-date and total at the time it is given to OHQ

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Customer needs to in all times abide by all laws, regulations, standards and codes suitable in connection with its use OHQ Offerings and the Consumer's supply of its services and product to its callers. Customer will certainly not make use of any OHQ Offerings to participate in, or to motivate or assist others to take part in, any kind of prohibited or deceptive activities.

If a brand-new Paid Solution Term begins earlier than three (3) days after such email is sent, Consumer will certainly incur the appropriate Registration Fee for the brand-new Paid Solution Term (the ""). The effective date of such termination will certainly be either (i) the Asked For Discontinuation Day, or needs to Consumer not specify an Asked for Discontinuation Day, (ii) the last day of the Last Paid Service Term.

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Where Customer terminates pursuant to this Section 10.1(b): (i). The Membership Costs that have actually been pre-paid will certainly be preserved and the OHQ Offerings readily available to Client up until the last day of the Last Paid Solution Term (based on reinstatement fees under stipulation 10.3(e)) and the extra equilibrium of the Prepaid Usage Debt will certainly be preserved by OHQ for future use by Client if Customer makes a decision to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Complying with discontinuation of any kind of OHQ Solution, OHQ will certainly not be liable at all for answering telephone calls, taking or providing messages, or executing any other tasks in connection with such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ may end Consumer's Account and Consumer's access to the Account.

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(e) Following discontinuation of any OHQ Solutions, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to reinstate or otherwise recommence an ended OHQ Providers, OHQ may need that Client pay a reinstatement fee of $30 (to cover OHQ's sensible prices in processing the reinstatement) Details collected by OHQ from Client and its callers may be utilized, disclosed and shared by OHQ according to OHQ's personal privacy plan as readily available on the OHQ Web Site ("") and as may be amended every now and then.

The Controller thus designates the Cpu relative to processing activities taken on in the course of the provision of receptionist solutions. OHQ and Consumer recognize and agree that the Cpu is subject to the complying with responsibilities: The Processor will adhere to the pertinent Information Protection Regulations and should: (a) only act upon the created directions of the Controller and guarantee those acting under their authority do the very same; (b) make sure that individuals refining the data are subject to an obligation of self-confidence; (c) utilize its best endeavours to secure and protect all individual data from unauthorised or unlawful handling, consisting of (however not restricted to) unintended loss, destruction or damage; (d) guarantee that all handling meets the needs of the GDPR and relevant Data Security Legislation; (e) make certain that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the prior consent of the Controller; notify the Controller of any kind of desired adjustments worrying Sub-Processors; they execute a written agreement having the exact same data defense responsibilities as laid out in these Terms; understand that any failure on the component of the Sub-processor to adhere to the Information Protection Rule, the Cpu continues to be totally accountable to the Controller for the performance of the Sub-Processor's responsibilities; and aid the Controller in supplying subject accessibility and permitting information topics to exercise their legal rights under the Data Security Laws.

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The Controller shall bring out sufficient and ideal onboarding and due persistance checks for all Cpus, with a full evaluation of the required Data Defense Regulation needs. The Controller will confirm that the Cpu has sufficient and documented processes for data violations, information retention and information transfers in position. The Controller shall acquire proof from the Processor as to the: (a) confirmation and integrity of the workers used by the Processor; (b) any certificates, certifications and policies as referred to in the onboarding procedure; (c) technological and operational steps used in protecting the Personal Information; and (d) treatments in place for allowing information topics to exercise their civil liberties, including (however not limited to), subject accessibility requests, erasure & rectification treatments and constraint of handling procedures.