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OHQ's documents suffice evidence of a cost that is payable unless they are revealed to be incorrect. Consumer will use its affordable endeavours to inform OHQ of any billing dispute within fourteen (14) days of invoice of a billing, following the procedure outlined in Area 15. If Consumer disputes an invoice, the invoice should remain to be paid on schedule however OHQ will certainly attribute or refund Client if it is later reasonably figured out by OHQ or pursuant to the conflict resolution process laid out in Section 15 that the billing was wrong and the Consumer is qualified to a credit scores or reimbursement.

Such alterations may include, without limitation, modifications to the amounts of the Subscription Fees or Usage Fees for OHQ Paid Solutions, modifications to the use allocations included in the Pricing Strategies, and discontinuation of Pricing Strategies. (a) Each such alteration will certainly work after affordable advance created notification is supplied to Client (for instance, by being posted to the OHQ Web Site), except that any kind of such alteration that impacts a Selected Paid Service will apply to Consumer beginning at the start of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ offers notice of such alteration to Customer in accordance with Section 16.8.

If Customer does not end its use of any affected Selected Paid Service prior to the efficient day of such modification, Consumer will be deemed to have accepted such alteration with respect to such Selected Paid Solution. (b) If a Pricing Strategy selected by Consumer is discontinued, OHQ will certainly give Consumer with affordable breakthrough notice of no less than thirty (30) days and Consumer will be provided the alternative of selecting a brand-new Pricing Plan from then-current prices strategies supplied by OHQ.

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For evasion of doubt, this paragraph does not put on adjustments to the Catalog, which are addressed in Area 7 (nexa virtual receptionist).1. Consumer represents that all details given by Client and its callers to OHQ (including, without limitation, all get in touch with details and info pertaining to Consumer's Charge card) is accurate, up-to-date and full at the time it is supplied to OHQ

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Client has to at all times abide by all legislations, laws, standards and codes suitable about its use of OHQ Offerings and the Client's supply of its product or services to its customers. Customer will not make use of any OHQ Offerings to engage in, or to urge or assist others to involve in, any kind of illegal or deceptive activities.

If a brand-new Paid Service Term starts earlier than three (3) days after such e-mail is sent, Customer will certainly incur the relevant Subscription Cost for the brand-new Paid Service Term (the ""). The effective day of such discontinuation will certainly be either (i) the Requested Discontinuation Date, or needs to Consumer not state a Requested Discontinuation Date, (ii) the last day of the Last Paid Service Term.

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Where Consumer ends according to this Area 10.1(b): (i). The Membership Charges that have actually been pre-paid will certainly be retained and the OHQ Offerings readily available to Customer till the last day of the Final Paid Solution Term (based on reinstatement costs under provision 10.3(e)) and the extra balance of the Prepaid Usage Credit rating will be preserved by OHQ for future usage by Client if Consumer determines to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Complying with discontinuation of any type of OHQ Solution, OHQ will not be responsible at all for answering telephone calls, taking or delivering messages, or doing any kind of various other tasks in connection with such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ might end Client's Account and Customer's accessibility to the Account.

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(e) Complying with discontinuation of any OHQ Solutions, OHQ will have no obligation to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to reinstate or otherwise recommence a terminated OHQ Services, OHQ might call for that Customer pay a reinstatement fee of $30 (to cover OHQ's practical costs in processing the reinstatement) Information collected by OHQ from Customer and its customers might be used, divulged and shared by OHQ according to OHQ's personal privacy policy as offered on the OHQ Web Site ("") and as might be amended from time to time.

The Controller thus selects the Processor relative to processing activities undertaken throughout the arrangement of assistant services. OHQ and Customer acknowledge and concur that the Cpu undergoes the adhering to obligations: The Cpu shall follow the pertinent Information Security Rules and need to: (a) only act on the created instructions of the Controller and make certain those acting under their authority do the very same; (b) make certain that people processing the data go through a responsibility of self-confidence; (c) use its ideal efforts to protect and protect all personal data from unauthorised or illegal handling, including (however not limited to) unintentional loss, destruction or damages; (d) make sure that all processing satisfies the demands of the GDPR and associated Data Security Legislation; (e) make certain that where a Sub-Processor is utilized, they: only involve a Sub-Processor with the previous authorization of the Controller; notify the Controller of any type of designated changes worrying Sub-Processors; they execute a composed contract having the very same data protection commitments as laid out in these Terms; recognize that any kind of failure on the component of the Sub-processor to abide with the Information Defense Rule, the Cpu stays totally liable to the Controller for the performance of the Sub-Processor's obligations; and assist the Controller in supplying subject access and allowing information based on exercise their civil liberties under the Information Defense Regulations.

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The Controller shall accomplish adequate and proper onboarding and due persistance checks for all Cpus, with a complete evaluation of the required Information Defense Regulation needs. The Controller will verify that the Processor has appropriate and recorded processes for data breaches, data retention and data transfers in location. The Controller will obtain evidence from the Cpu as to the: (a) confirmation and dependability of the employees utilized by the Processor; (b) any type of certificates, accreditations and policies as described in the onboarding procedure; (c) technical and operational actions made use of in securing the Personal Information; and (d) treatments in location for permitting information topics to exercise their legal rights, consisting of (however not limited to), subject access requests, erasure & rectification procedures and limitation of handling actions.