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Extremely recommended. We utilized this solution for years. Really professional, very easy to utilize and take care of would advise without doubt. The service given by OfficeHQ is specialist. The backend system is instinctive and accommodates our business requirement for overflow calls. Most notably the drivers are based in Australia. I would recommend any kind of local business searching for a virtual reception to think about the solution provided by OfficeHQ.

As a small company, every brand-new service lead counts. In utilizing OfficeHQ, we're certain that not one of our important leads will be missed regardless of the time of day. We love the flexible service offering and discover it to be an economical means to provide 24/7 reception to our clients.

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Would suggest them to others. We've partnered with OfficeHQ to provide our callers friendly receptionists to handle our telephone calls when our group are hectic, as a real individual is so a lot far better to talk with than voicemail we find! We utilize their service for certain project sales lines, the office line and mobiles when we are in meetings or onsite predominantly.

They gladly and expertly taken care of a number of my telephone calls when we were a little short-staffed. Excellent service. Many thanks. We have actually been using OfficeHQ for a variety of years currently. Their service and reliability is essentially infallible. In our capacity of a healthcare supplier, having all unanswered telephone calls received as messages in real-time as emails is important.

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Highly customized, versatile to fit our organization needs. Well worth it! In the start-up phase for my legislation practice, I chose for an online reception service to avoid the expenses of a full-time receptionist. There was some preliminary apprehension around whether the setup would certainly be smooth and whether a high criterion of telephone call experience for my customers might be preserved, yet it's been great.

OfficeHQ have actually made a greatly positive distinction to our organization for the previous 18 months. As a tiny and nimble team, we don't have ability to handle brand-new lead phone calls on a routine basis.

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Phone calls are addressed by friendly, well-spoken virtual assistants and we obtain punctual emails having the new call details. Has been very useful for our tiny organization especially with team taking leave or when they are off unwell.

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No inconveniences and really easy to take care of. Our service runs a really active phone call centre and we make use of OfficeHQ for call centre overflow to take those telephone calls we're not able to right away manage. This amounts to over 15,000 telephone calls per annum that OfficeHQ manages on our part. We've discovered the service to be definitely seamless with all phone calls being answered on a very timely basis with instant messaging and real-time coverage.

What can I state this firm is fantastic. The procedure of establishing up our firms was so very easy and the client service is fantastic. Thanks Ingrid for all your help, you have actually been fantastic. I would extremely recommend this firm. Having actually utilized your solution continually for 15 years (given that 2007), OfficeHQ has actually really established the criteria for this market.

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Thank you for the years and years of high quality solution you have offered my service. 100% suggested an incredible service and super-friendly team.

I spoke today with Tori and was super practical with everything! Well done! Customers commonly qualify our service by calling us prior to they reserve, so it is sales critical that our phone is always answered properly and immediately. OfficeHQ does that for us when we are remote to the office.

That finally never ever occurred, as the solution from the operatives in this company have actually been so excellent that they have actually practically entered into the FireCrunch group. The nearly instant relay of consumer calls by email and message to our field operatives allows us to respond to consumer queries promptly, plus the type system established allows direct loading to the FireCrunch CRM without any guidebook transfer called for by FireCrunch.

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OfficeHQ we think about the best at this. What an amazing company connection. I involved with OfficeHQ when I began my expert services company in March 2008. It was like having my own individuals simply down the passage. I could be anywhere in the world and be certain a genuine person would be there to take a phone call from a client.

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I extremely recommend OfficeHQ. As I relocate right into retired life, I am really grateful for the assistance from the team at OfficeHQ.

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We have actually been utilizing OfficeHQ for over one decade and it's such a bonus to be devoid of staffing migraines, such as when they call unwell. With OfficeHQ as part of our group, there is constantly someone readily available to address phone calls. OfficeHQ ensures phone call to HR National are addressed 24-hour a day, 365 days a year.

I have actually been very delighted with their service over the previous 18 months. We are an extremely hectic realty company that calls for quickly and effective solution for every one of our telephone calls. From taking residential property enquiries, to offering information concerning "open for evaluations" to purchasers, OfficeHQ has had us covered.

Extremely recommend this service! OfficeHQ provides us the capacity to do what we do best, both in the clinic and off-site. We're guaranteed in knowing we'll never ever miss out on a crucial phone call or possible visit, all for a portion of the expense of having our own assistant. I have actually just recently opened up a brand-new physio center and the group at OfficeHQ have been only superb to handle.

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I might not rate OfficeHQ and their solution extremely enough. We have been functioning with OfficeHQ for over 8 years. We are no longer disrupted with phone calls, customers' details are taken precisely then you can select e-mail or SMS alert.

Well done OfficeHQ, we would certainly be lost without you! Quit Noise Windows has actually been making use of OfficeHQ for several years.