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What's The Best Virtual Receptionists Company

Published Jul 17, 24
5 min read


The service provided by OfficeHQ is professional. The backend system is instinctive and provides to our service requirement for overflow calls. I would certainly recommend any type of small organization looking for a virtual function to take into consideration the solution offered by OfficeHQ.

As a small company, every brand-new organization lead counts. Being used OfficeHQ, we're certain that not one of our beneficial leads will be missed no matter the time of day. We love the adaptable service offering and discover it to be a cost-efficient means to use 24/7 function to our clients.

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Would suggest them to others. We've partnered with OfficeHQ to offer our customers friendly receptionists to manage our telephone calls when our team are busy, as a genuine person is so a lot better to talk with than voicemail we discover! We utilize their solution for certain project sales lines, the office line and mobiles when we remain in meetings or onsite mostly.

They happily and expertly dealt with numerous of my phone calls when we were a little short-staffed. We have been using OfficeHQ for a number of years now. In our capability of a health and wellness treatment service provider, having all unanswered phone calls got as messages in real-time as e-mails is invaluable.

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Highly tailored, flexible to fit our company requirements. Well worth it! In the start-up phase for my legislation technique, I decided for an online function solution to prevent the overheads of a full time assistant. There was some preliminary apprehension around whether the configuration would be smooth and whether a high requirement of phone call experience for my customers can be maintained, but it's been fine.

OfficeHQ have actually made a massively favorable difference to our service for the previous 18 months. As a little and nimble team, we don't have ability to manage brand-new lead phone telephone calls on a normal basis.

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Telephone calls are responded to by friendly, well-spoken virtual assistants and we obtain punctual e-mails containing the new phone call details. Has actually been really handy for our small company especially with personnel taking leave or when they are off sick.

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No headaches and really easy to take care of. Our service runs an extremely active phone call centre and we use OfficeHQ for call centre overflow to take those calls we're not able to immediately take care of. This totals up to over 15,000 phone calls per annum that OfficeHQ manages on our behalf. We've found the service to be definitely seamless with all telephone calls being answered on a really prompt basis with immediate messaging and real-time reporting.

The procedure of establishing up our companies was so very easy and the client service is great. Having actually utilized your solution constantly for 15 years (given that 2007), OfficeHQ has absolutely set the criteria for this industry.

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Thank you for the years and years of high quality solution you have given my service. 100% advised an impressive solution and super-friendly staff.

I spoke today with Tori and was super useful with everything! Well done! Customers usually qualify our service by calling us prior to they schedule, so it is sales essential that our phone is always addressed properly and promptly. OfficeHQ does that for us when we are remote to the office.

That lastly never ever occurred, as the solution from the operatives in this firm have been so good that they have actually virtually become part of the FireCrunch group. The virtually immediate relay of client calls by e-mail and message to our area operatives allows us to respond to customer enquiries without delay, plus the kind system developed permits direct loading to the FireCrunch CRM with no handbook transfer called for by FireCrunch.

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OfficeHQ we consider the finest at this. What an amazing organization relationship. I involved with OfficeHQ when I began my professional solutions company in March 2008. It was like having my own individuals simply down the hallway. I can be throughout the globe and be confident a real individual would be there to take a call from a customer.

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Top notch service by really expert and competent call-takers allowed me confidence in exactly how my brand was presented. I very advise OfficeHQ. Thanks to the team for assisting my company flourish and creating the time for us to focus on business of doing organization. As I move into retirement, I am very thankful for the support from the group at OfficeHQ.

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We have actually been utilizing OfficeHQ for over ten years and it's such a benefit to be free of staffing frustrations, such as when they employ sick. With OfficeHQ as component of our group, there is always somebody available to answer telephone calls. OfficeHQ ensures contact us to human resources National are responded to 24 hr a day, 365 days a year.

I have been extremely satisfied with their service over the past 18 months. We are a really busy realty firm that requires fast and effective solution for all of our phone calls. From taking property enquiries, to supplying information about "open for examinations" to purchasers, OfficeHQ has had us covered.

OfficeHQ provides us the ability to do what we do best, both in the center and off-site. virtual receptionist services medical. We're ensured in understanding we'll never miss out on an important phone call or possible visit, all for a fraction of the cost of having our very own assistant.

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I could not rate OfficeHQ and their solution extremely enough. We have actually been functioning with OfficeHQ for over 8 years. We are no longer interrupted with calls, consumers' information are taken accurately after that you can pick e-mail or SMS notification.

This is the excellent way to systemise your service so you can obtain on with what you do best in your service. We are going crazy followers! Well done OfficeHQ, we would certainly be shed without you! Stop Noise Windows has been using OfficeHQ for several years. It provides us with the comfort that our customers will constantly be talking with an individual, not a maker.